Privacy Policy
At Ecacare Biotechnology, we are committed to safeguarding the privacy and security of our customers and visitors to www.ecacare.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our website.
1. Information We Collect
We may collect and process the following types of information:
a. Personal Information
- Contact Details: Name, email address, phone number, and physical address.
- Payment Information: When you purchase products, we may collect billing details (e.g., credit card information). Please note that payment details are handled by third-party payment processors and are not stored on our servers.
- Account Information: If you create an account, we may collect your username, password, and preferences.
b. Non-Personal Information
- Technical Data: Information about your device, browser, and how you interact with our website, such as IP address, browser type, operating system, and browsing behavior.
- Cookies and Tracking Technologies: We use cookies to enhance your experience on our site and collect information about how you navigate and use our services. For more details, please see our Cookie Policy.
2. How We Use Your Information
We use the information collected for various purposes, including:
- Providing Services: To process your orders, deliver products, and offer customer support.
- Communication: To send you important information about your orders, products, or services, and to respond to your inquiries.
- Marketing: With your consent, we may send you promotional emails, newsletters, and offers related to our products and services.
- Improving Our Website: To analyze user behavior and preferences, helping us to enhance website functionality and user experience.
- Compliance: To comply with legal obligations and resolve disputes.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties, including:
- Service Providers: We may share your data with third-party providers that assist us in operating our website, processing payments, or delivering products. These third parties are bound by confidentiality agreements.
- Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.
4. Data Security
We take reasonable precautions to protect your personal information. We use encryption and secure servers to protect sensitive information transmitted via the internet. However, no method of transmission or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.
5. Your Rights
You have the following rights regarding your personal data:
- Access and Correction: You can request access to the personal information we hold about you, and you can update or correct inaccuracies in your data.
- Erasure: You may request the deletion of your personal information, subject to legal retention requirements.
- Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in our emails or by contacting us directly.
- Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at [email address].
6. Cookies
We use cookies and similar tracking technologies to collect information about your use of our website and improve your browsing experience. Cookies are small text files that are placed on your device by websites you visit.
For more detailed information about our use of cookies, please see our Cookie Policy.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us, and we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and the date of the latest revision will be indicated at the top of the policy. Please review this page regularly to stay informed of any changes.